eServices is:
The new secure web site designed for Employers and Brokers to receive
up to date claim information and reports online. eServices is easily
accessible through: www.matrixeservices.com
Employer Services
• eClaims – claim information
and duration control status. Information is secured at the client level
and claimant data is protected by financial, medical and legal controls,
at the user level. This provides a highly flexible implementation model
supporting the client need of access versus security of information.
• eReports – Matrix
has developed a new reporting application
to further enhance the information available to our clients. This implementation
supports our corporate goals of “a paperless environment”
and “Accessibility to Information for our Clients”.
eReports provides client access to Disability, Workers' Compensation
and Leave of Absence data. Matrix has defined a suite of industry standard
reports which can be run on-demand or scheduled by each individual user
of the application.
Through eReports clients have access to a wide variety of claim and
leave related data, which allow users to perform a range of business
functions including bank account reconciliation, claims experience and
performance, loss analysis and intermittent leave tracking. This information
is available via the internet and has been engineered to ensure an intuitive
user experience, with single sign-on from our eServices application.
All reports can be output in a variety of formats including PDF and
Excel.
View - eReports Quick Start Guide
Play - OnDemand
Designer - ADHoc Tool Demo
To request access to eReports or eServices, contact
your Account Manager.
• eCommunications –
Matrix electronic communications, an automated system that sends event-triggered
messages at the right time to the right people
eServices Video Demonstrations
Download videos that demonstrate eServices capabilities
Instructions for using videos: click on the link and save the file on
your desktop. Once it is saved, you can run by double clicking on the
exe file. Navigate using the video controls. You can use the file menu
to make the presentation full screen and then the spacebar can be used
to start or pause and Esc button to end.
eReports Video
Go to eServices 
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